Bill’s Bullring Restaurant

You're absolutely knackered from traipsing round the Bullring, bags cutting into your hands, and you need somewhere decent that isn't a food court disaster. Bill's sits right in the thick of it all, but once you're inside, the botanical wallpaper and mismatched furniture make you forget you're in a shopping centre. The cocktails are surprisingly well-made – their gin selection is properly thought through, not just the usual suspects. The all-day menu means you can rock up at 2pm for eggs Benedict without judgement, or settle in for a proper dinner after hitting Selfridges. Yes, it's a chain, but it's one that understands what Birmingham wants: reliable food that's a cut above, decent drinks, and staff who don't make you feel rushed even when there's a queue of shoppers eyeing your table.